477bit Privacy Policy

1. Data We Collect

477bit collects personal data that is necessary to operate a safe, compliant, and enjoyable online casino and sportsbook platform for players across Bangladesh. We collect only what we genuinely need. The categories of personal data we collect are set out below.

1.1 Registration Data

When you create a 477bit account, we collect the personal information you provide during the registration process. This includes your full legal name, date of birth, residential address (including city — for example, Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi), email address, and mobile phone number. This information is required to create your account, verify your identity, and comply with our age-verification obligations. You cannot register without providing this information.

1.2 Identity Verification (KYC) Data

In accordance with our Know Your Customer (KYC) obligations, we may collect copies of identity documents including your National Identity Card (NID), passport, or driving licence, as well as proof-of-address documents and proof of payment method ownership. This data is collected when you initiate your first withdrawal, when your account reaches a certain transaction threshold, or whenever 477bit deems a verification check appropriate under its anti-money laundering procedures.

1.3 Financial & Transaction Data

We collect data relating to every financial transaction conducted through your 477bit account. This includes deposit amounts, withdrawal amounts, payment method identifiers (for example, your bKash or Nagad mobile number, your Rocket account reference, or the last four digits of a Visa or Mastercard), transaction timestamps, and transaction status. We do not store full card numbers — payment card data is handled by our PCI-DSS compliant payment processors.

1.4 Gaming & Betting Activity Data

We record all gaming and betting activity conducted through your account. This includes the games played, bet amounts, outcomes, session durations, responsible gaming tool settings (such as deposit limits or self-exclusion elections), and any bonus or promotional credits claimed. This data is used to operate the platform, detect problem gambling patterns, and comply with our obligations under our operating licence.

1.5 Technical & Device Data

When you access 477bit through a browser or mobile device, we automatically collect certain technical data. This includes your IP address, browser type and version, operating system, device type and identifiers, screen resolution, referring URL, pages visited, time spent on pages, and click-stream data. This data is collected via server logs, cookies, and similar tracking technologies described in the Cookies section of this policy.

1.6 Communications Data

If you contact 477bit's customer support team — whether by email or live chat — we retain records of that correspondence, including the content of messages, timestamps, and any supporting files you provide. We also retain records of any marketing communications sent to you and your stated communication preferences.

2. How We Use Your Data

477bit uses the personal data it collects for the following purposes. Where we rely on a specific legal basis for processing, that basis is noted alongside each purpose.

• Account administration: To create and maintain your player account, process your deposits and withdrawals in Bangladeshi Taka (৳), verify your identity, and provide you with access to 477bit's full range of games and betting markets. Legal basis: contract performance.
• Platform security: To detect, investigate, and prevent fraud, money laundering, bonus abuse, account takeover, and other prohibited conduct. Legal basis: legitimate interest and legal obligation.
• Regulatory compliance: To comply with age-verification requirements, anti-money laundering obligations, and any reporting requirements imposed on 477bit by its licensing authority. Legal basis: legal obligation.
• Responsible gaming: To monitor gaming patterns for indicators of problem gambling, to apply responsible gaming tools such as deposit limits and self-exclusion at your request, and to contact you if our systems identify concerning activity. Legal basis: legitimate interest in player welfare and legal obligation.
• Personalisation: To customise the content and promotions you see on 477bit based on your gameplay history, preferred game categories (such as cricket betting, slots, or live dealer), and stated preferences. Legal basis: legitimate interest, with opt-out available.
• Marketing communications: To send you promotional offers, bonus notifications, and news about new games or features — but only where you have given your consent or where permitted under applicable law. Legal basis: consent. You may withdraw consent at any time.
• Analytics and improvement: To analyse aggregated usage data to understand how players interact with the platform, identify technical issues, and improve the overall user experience. Legal basis: legitimate interest.
• Customer support: To respond to your enquiries, resolve disputes, and maintain records of your communications with our support team. Legal basis: contract performance and legitimate interest.

477bit will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or notifying you of the new purpose and its legal basis.

3. Data Sharing & Third Parties

477bit does not sell your personal data to third parties. We share personal data only where necessary to operate the platform, comply with legal obligations, or protect the safety and security of our players. The categories of third parties with whom we may share data are described below.

3.1 Payment Service Providers

To process deposits and withdrawals, we share necessary transaction data with our payment processing partners: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. Each of these providers operates under its own privacy policy and data protection obligations. 477bit shares only the minimum data required to complete each transaction.

3.2 Game Content Providers

The games available on 477bit are supplied by third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game from one of these providers, certain technical data — such as your session token, bet amounts, and game outcomes — is transmitted to the provider's servers to facilitate gameplay. These providers are bound by data processing agreements with 477bit and may only use this data for the purpose of delivering the game service.

3.3 Identity Verification Services

477bit may share identity documents and personal details with third-party KYC and age-verification service providers to fulfil its verification obligations. These providers are engaged solely to confirm the authenticity of documents and the accuracy of the personal information you have provided. They are contractually prohibited from using your data for any other purpose.

3.4 Analytics & Technology Providers

We use third-party technology providers to support platform analytics, fraud detection, and security monitoring. These providers receive anonymised or pseudonymised data wherever possible. No personally identifiable information is shared with analytics providers beyond what is strictly necessary for the contracted service.

3.5 Law Enforcement & Regulatory Authorities

477bit may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by law, court order, or regulatory instruction. This includes mandatory disclosure obligations related to anti-money laundering, counter-terrorism financing, and the protection of minors. In such cases, 477bit will comply fully with its legal obligations and will notify the affected player of the disclosure only where legally permitted to do so.

4. Cookies & Tracking Technologies

477bit uses cookies and similar tracking technologies to deliver a functional, secure, and personalised experience on its platform. A cookie is a small text file placed on your device by a web server when you visit a website. Cookies allow the platform to remember your preferences, keep your session active while you navigate between pages, and gather analytics data that helps us improve the site.

4.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They maintain your logged-in session, store your language and currency preferences (BDT/৳), and enable secure navigation between pages. Without these cookies, core platform functions — including login and payment processing — cannot operate. These cookies cannot be disabled.
• Performance & Analytics Cookies: These cookies collect anonymised data about how players use 477bit — which pages are visited most frequently, where users encounter errors, and how long sessions last. This data helps us identify areas for improvement. We use aggregated, non-personally identifiable data for this purpose.
• Functionality Cookies: These cookies remember choices you make on the platform — such as your preferred game category, notification settings, and responsible gaming tool configurations — so that you do not have to re-enter them on every visit.
• Security Cookies: These cookies support fraud detection and account security measures. They help 477bit identify suspicious login attempts, detect automated bot activity, and flag unusual transaction patterns. They operate in the background and do not affect your browsing experience.

4.2 Managing Cookies

You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies, or to receive a notification each time a cookie is placed. Please note that disabling non-essential cookies may affect the functionality and personalisation features of the 477bit platform, but will not prevent you from accessing core services. Instructions for managing cookies are available in your browser's help documentation. Please note that disabling strictly necessary cookies will prevent you from logging in or using payment features.

5. Data Retention

477bit retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following retention periods apply as a general guide:

After the applicable retention period has elapsed, personal data is securely deleted or anonymised so that it can no longer be associated with any identifiable individual. Where data is retained in anonymised form for statistical purposes, it is no longer considered personal data and falls outside the scope of this Privacy Policy.

6. Data Security

477bit implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures are reviewed and updated regularly to keep pace with evolving threats and industry best practice.

• SSL/TLS Encryption: All data transmitted between your device and the 477bit platform is encrypted using SSL/TLS technology. This ensures that your personal data, login credentials, and financial information cannot be intercepted during transmission.
• Data Encryption at Rest: Sensitive personal data stored in 477bit's databases — including identity document copies and payment identifiers — is encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to personal data within 477bit's systems is restricted to authorised personnel who require access to perform their job functions. Access privileges are reviewed regularly and revoked promptly when no longer required.
• Intrusion Detection: 477bit's infrastructure is monitored continuously for signs of unauthorised access or anomalous activity. Automated intrusion detection systems are in place to identify and respond to potential security incidents in real time.
• Secure Payment Processing: 477bit works exclusively with PCI-DSS compliant payment processors for card transactions. Full payment card numbers are never stored on 477bit's own servers.
• Staff Training: All 477bit personnel who handle personal data receive regular data protection training. Our data protection policies are reviewed and enforced across the organisation.

Notwithstanding these measures, no method of internet transmission or electronic storage is completely secure. While 477bit takes all reasonable steps to protect your personal data, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 477bit will notify affected individuals without undue delay in accordance with applicable notification obligations.

7. Your Privacy Rights

477bit respects your right to understand and control how your personal data is used. The following rights are available to you in connection with your personal data held by 477bit. To exercise any of these rights, please contact us using the details provided in the Contact section below.

7.1 Right of Access

You have the right to request a copy of the personal data that 477bit holds about you. We will provide this information in a commonly used format within a reasonable timeframe — typically within 30 days of a verified request. We may ask you to verify your identity before processing an access request to ensure that data is not disclosed to an unauthorised party.

7.2 Right to Rectification

If any personal data that 477bit holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You can update certain account details — such as your contact email or phone number — directly through your account settings. For changes to core identity data (such as your registered name or date of birth), please contact our support team with supporting documentation.

7.3 Right to Erasure

In certain circumstances, you have the right to request the deletion of your personal data. This right applies where the data is no longer necessary for the purpose for which it was collected, where you have withdrawn consent and no other legal basis exists for processing, or where the data has been unlawfully processed. Please note that this right is subject to exceptions — for example, 477bit is required to retain certain transaction and identity data for regulatory purposes regardless of an erasure request. We will inform you of any applicable exceptions when responding to your request.

7.4 Right to Restrict Processing

You may request that 477bit restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified, or where you have objected to processing and we are assessing your objection. Where processing is restricted, we will continue to store your data but will not actively use it until the restriction is lifted.

7.5 Right to Data Portability

Where your personal data is processed on the basis of your consent or for the performance of a contract, and where processing is carried out by automated means, you have the right to receive a copy of your data in a structured, commonly used, and machine-readable format. You may also request that we transmit this data directly to another controller where technically feasible.

7.6 Right to Object

You have the right to object to the processing of your personal data where 477bit relies on legitimate interest as its legal basis. You may also object to direct marketing at any time — including profiling conducted for direct marketing purposes — with no requirement to provide a reason. Where you object to marketing, we will stop processing your data for that purpose immediately.

7.7 Right to Withdraw Consent

Where 477bit processes your data on the basis of your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal. To withdraw marketing consent, you can use the unsubscribe link in any marketing email or contact our support team directly.

8. Contact & Data Controller

477bit is the data controller in respect of the personal data collected through the platform. If you have any questions, concerns, or complaints about this Privacy Policy or about the way in which 477bit processes your personal data, please contact us using the details below.

• Support Email: [email protected] (plain text — not a clickable link)
• Platform: 477bit — https://477bit.app
• Operating Hours: 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6)
• Response Time: We aim to acknowledge all privacy enquiries within 24 hours and to resolve them within 30 calendar days.

If you are not satisfied with 477bit's response to a privacy complaint, you may have the right to escalate the matter to the relevant data protection authority or to seek recourse through the dispute resolution mechanism available under 477bit's operating licence. 477bit is committed to working constructively with all complainants to reach a fair resolution.

This Privacy Policy should be read in conjunction with 477bit's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference into the overall agreement between you and 477bit. Where any conflict exists between this Privacy Policy and any other document published on the platform, this Privacy Policy shall govern in respect of data protection matters.